Refund policy

Last updated: 2 November 2026

The short version: you can get a full refund on any payment within 30 days of being charged. No reason needed.

30-day refunds

If you're not happy, you can request a full refund within 30 days of any payment. This applies to every plan and purchase: monthly and yearly memberships, the founding-member offer, renewals, and private claims.

How to request a refund

Our orders are processed by our online reseller Paddle.com, the Merchant of Record for all our orders. To request a refund, visit paddle.net and look up your order using the email address you paid with, or email us at [email protected] and we'll arrange it. Refunds go back to your original payment method.

What happens after a refund

Your access to the plan or feature you were refunded for ends when the refund is processed. A refunded private claim returns the card to the public feed.

Cancelling a subscription

You can cancel any time from your account or at paddle.net. You keep access until the end of the period you've paid for, and you won't be charged again.

Your legal rights

This policy is in addition to your statutory rights as a consumer, which it does not affect. Paddle's refund policy also applies.